Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven 7 business days prior to the end of the current service period. Requests received later than seven 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
You need to Request Cancellation through your client area control panel / by submitting a support ticket or send mail to billing@brainus.net to cancel your service. After receiving the cancellation request the entire amount or any deduction will be refunded via original method of payment within 10 to 15 working days.